Refund & Cancellation Policy

All CATΛLS products are digital and are delivered instantly or within 24 hours. Because digital files cannot be returned once accessed, all sales are generally final.

We will give a full refund or a replacement if: you were charged but did not receive your product within 48 hours; the file is damaged or cannot be opened and we cannot fix it; or you were charged twice for the same order.

Refund requests must be made within 7 days of purchase.

Email querybyayush@gmail.com or WhatsApp +91 7903608490 with your name, order or payment ID, and the reason for your request.

We reply within 2 business days. Approved refunds are sent to your original payment method within 5–7 business days, depending on your bank or payment provider.

Because products are delivered immediately after payment, orders cannot be cancelled once payment is completed.